FAQs

  • Seeking out therapy is a big decision and sometimes even that first step can feel overwhelming. At ThriveWell we offer free 15-minute consultation calls as an opportunity to speak with a therapist, ask any questions you might have and assess goodness of fit. You can reach out to us via our website contact page or email us directly at info@thrivewellpsychotherapy.com to inquire about services and schedule a call.

  • At your first therapy session, you can expect to talk with your therapist about why you’ve sought help and what you hope to achieve. It’s a chance to get to know each other and for the therapist to understand your background, concerns, and goals. The session may involve some questions about your life, experiences, and any challenges you're facing. It’s also an opportunity to ask questions about the therapy process, how it works, and what to expect going forward. Most importantly, it's a safe, non-judgmental space for you to share at your own pace.

  • Our fees differ depending on the therapist you are working with. Our therapist’s fees range from $225-$300 per 45 min session.

  • ThriveWell Psychotherapy is an out-of-network provider and does not directly participate with any insurance companies. However, we do provide Superbill documentation, which you can submit to your insurance company for potential reimbursement if your plan offers out-of-network coverage. Our team can help guide you through this process if needed. Here are some questions we recommend asking your insurance provider:

    • Does my plan offer any out-of-network benefits for mental health?

    • Do I have to meet my deductible before receiving reimbursement?

    • How much will I be reimbursed for each session?

    • Is there a limit to how many sessions my plan covers for mental health?

    • Are there any prior authorizations or referrals needed to get reimbursed?

  • We choose not to take insurance because doing so would mean working within the insurance company’s terms. They can dictate the number of sessions, deny claims based on the diagnosis, and maintain permanent access to your personal health information. By staying out-of-network, we have more autonomy and flexibility in how we work together.

  • We typically process payments via credit card, which we securely store on our protected health platform, SimplePractice. Payment is collected after each session. If you prefer an alternative payment method, please let us know, and we will do our best to accommodate your request.

  • The length of therapy varies for each person and depends on your individual goals and what you're hoping to achieve from treatment. We encourage clients to be patient with the process, as progress can unfold in different ways. Throughout therapy, we regularly check in to assess how you're feeling about your progress and can revisit or adjust goals as needed. Our priority is ensuring you find the treatment process supportive, fulfilling, and aligned with your needs.

  • To ensure consistency and respect for everyone’s time, ThriveWell has a 24-hour cancellation policy. If you cancel your appointment with less than 24 hours' notice, you will be responsible for the full session fee.